Having the right information about the installation base or configuration at the point of repair and maintenance can improve the service engineer’s productivity. They can easily make inquiries about installation history, record parts used or update the estimation of parts required for repair. It is also possible to record labour hours and expenses as they occur, generate job sheets and any notes/comments on repairs made.
With Mazeppa Mobile Service App, technicians are able to access vital information online or offline when they need it. Mazeppa mobile is 100% native Android application, therefore takes advantage of device controls and features like GPS, signature capture and camera. It looks, feels, and behaves like any other native Android based applications.